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Group O

Banquet Food Server

Jumer's Casino and Hotel
Job Description

JOB SUMMARY: Responsible for providing excellent banquet dining service to all guests in an efficient, courteous and professional manner displaying a high standard of guest services.

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ESSENTIAL JOB FUNCTIONS:

  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
  • Responsibilities include setting up banquet rooms, setting tables and decorating buffet lines.
  • Performs necessary tasks to service guests, i.e.; taking and filling all food, drink orders, and assisting in maintaining guests dining area in a clean and neat manner.
  • Use daily maintenance of all bar equipment.
  • Responsible for pre-bussing tables and taking dirty dished to the dish station.
  • Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Knowledge of all promotions and events.
  • All other duties as assigned.

QUALIFICATIONS:

  • Excellent customer service skills
  • Must be able to successfully complete TIPS trained and receive a Basset Card
  • High School graduate or equivalent
  • Excellent written and verbal communication skills

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Physically mobile with reasonable accommodations
  • Respond to visual and aural cues
  • Ability to carry 6 or more dinners on a large tray.
  • Read, write, speak, and understand English
  • Able to work flexible shifts
  • Operate in mentally and physically stressful situations
Contact Information