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Blue Square Cafe Food Server

Jumer's Casino and Hotel
Job Description

JOB SUMMARY: Responsible for providing excellent banquet dining service to all guests in an efficient, courteous and professional manner displaying a high standard of guest services.

ESSENTIAL JOB FUNCTIONS:

  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
  • Responsibilities include setting up banquet rooms, setting tables and decorating buffet lines.
  • Performs necessary tasks to service guests, i.e.; taking and filling all food, drink orders, and assisting in maintaining guests dining area in a clean and neat manner.
  • Use daily maintenance of all bar equipment.
  • Responsible for pre-bussing tables and taking dirty dished to the dish station.
  • Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Knowledge of all promotions and events.
  • All other duties as assigned.

QUALIFICATIONS:

  • Excellent customer service skills
  • Must be able to successfully complete TIPS trained and receive a Basset Card
  • High School graduate or equivalent
  • Excellent written and verbal communication skills

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Physically mobile with reasonable accommodations
  • Respond to visual and aural cues
  • Ability to carry 6 or more dinners on a large tray.
  • Read, write, speak, and understand English
  • Able to work flexible shifts
  • Operate in mentally and physically stressful situations

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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