First line/front line supervisors and managers on your team are often people who have proven they are very good at doing and now they are being asked to take on a leadership role.

At the same time, you realize leading is not the same as doing and you’d like to help them obtain ideas, concepts, and skills necessary for success in their new position. Newly acquired skills will help them become an asset and a more valuable resource for your organization.

When time is tight, you can get caught up in the dilemma of how to achieve greater results with limited resources in a time-controlled, economical, and hard hitting way. MRA is pleased to offer a solution to such a dilemma – Supervision Fundamentals. This three-day program provides your new, less experienced leaders with ideas and practices they can put to use immediately. Think of it as basic training—compact, concise, focused, and all about applicable skills—nothing but the essentials!

Learning Objectives:

• Make an effective transition into the supervisory role.
• Maintain effective work relationships.
• Develop employees and encourage them to make their own decisions.
• Learn and exercise appropriate levels of authority.
• Use effective delegation.
• Introduce change and gain employee acceptance.
• Discipline effectively and lawfully.
• Give recognition that is sincere, specific, and timely.
• Develop interview questions and conduct an effective interview.
• Train others and ensure they understand.
• Create a motivational climate for employees.
• Communicate work assignments to ensure understanding.

Who Should Attend:

Individuals who have recently been assigned direct supervisory responsibilities.

Competencies:

• Organizing
• Planning
• Priority setting
• Results-oriented
• Time management