Administrative Assistant
CORE FUNCTIONS:
- General Office and Administrative Duties
- Perform a full range of general office and administrative duties including but not limited to:
- Customer Service
- Serve as primary contact and/or resource to visitors, vendors, and telephone callers.
- Create a helpful, friendly first impression.
- Build and maintain relationships with members, families, vendors, and grantors.
- Ensure Club safety by monitoring traffic of members, staff, volunteers, and visitors entering/exiting the building.
- Assist and sign guests in.
- Order and maintain office supplies and equipment. This includes ensuring appropriate inventory of supplies, performing preventive maintenance on equipment, and arranging for service and repairs on equipment as needed.
- Perform data entry and generate reports.
- Receive and distribute mail.
- Prepare and compose correspondence, reports, and other documents.
- Create and maintain standard and electronic records, files and record-keeping systems.
- Prepare petty cash deposits.
- Receive and record employee absences and notify appropriate personnel.
- Serve as back-up for processing payroll.
- Customer Service
- Perform a full range of general office and administrative duties including but not limited to:
- Data Reporting
- Ensure all Club sites comply with grant requirements, accurate membership, and data reporting:
- Data reporting for Teen Reach
- Grant reporting for OJJDP
- Data reporting for Davenport CDBG
- Data reporting for 21st Century to Moline High School.
- Quarterly/Annual data reporting to BGCA
- Ensure all Club sites comply with grant requirements, accurate membership, and data reporting:
- Special Program Duties
- Government Funding Programs:
- Attend all webinars and training required for funding as the BGCMV Representative.
- Teen Reach
- OJJDP
- CDBG
- CACFP
- 21st Century
- Assist with the yearly application process and maintain program files.
- Obtain and maintain all required grant certifications, including, but not limited to a Food Handler Certificate.
- Track and ensure all employees maintain certifications required by grants.
- Copies of certifications must be maintained and on file.
- Provide each Club with the required forms and participation records to complete weekly. Collect forms monthly, review for accuracy and submit program reimbursements claims.
- Conduct reviews ensuring program guidelines are being followed.
- Attend all webinars and training required for funding as the BGCMV Representative.
- Quality Programing:
- Monitor and ensure Club programing at the Ontiveros Youth Center aligns with BGCA’s Core Curriculum and 5 Key Elements for Positive Youth Development.
- Monitor and ensure Club programing is planned, prepare for, and implemented daily and report findings to the Director of Operations.
- Assist in coaching and mentoring Ontiveros Youth Center Club Youth Development Professionals in successfully achieving quality programing.
- Assist in implementation of member assessments such as, but not limited to NYOI.
- Assist in planning, preparing for, and implementing Club Events (e.g., Family Carnival).
- Volunteer Program:
- Responsible for coordinating volunteers at Club sites by ensuring all requirements are met (e.g., background checks performed, mandatory training completed, hours tracked) and maintaining records of same.
- Van Program:
- Ensure that the fleet of agency vans is maintained by scheduling routine service and arranging needed repairs.
- Provide mileage logs, vehicle registration and proof of insurance for each van.
- Government Funding Programs:
- General Club and Administrative Duties
- Must be present during Club hours.
- Oversee daily needs of the Ontiveros Youth Center, staff, and members when the Club Director is not present.
- Provide YDP coverage at the Ontiveros Youth Center as needed.
- Required as a van driver.
- Data Reporting:
- Update and maintain Club members in data reporting system.
- Complete daily Batch Scanning.
- Complete daily Night Reports
- Process and enter membership and renewal information.
- Manage payments and paperwork concerning Club membership.
- Monitor Cameras and report any concerns to the Club Director.
- Keep the lobby area clean, organized, and welcoming.
- Ancillary Duties
- Attend and assist with special events both on and off-site within and outside of normal work hours/days.
- Other duties as assigned.
QUALIFICATIONS:
- Must possess a high school diploma or equivalent and have some experience performing duties related to those outlined in the job description.
- Basic knowledge of standard office procedures and practices.
- Working knowledge of English grammar, spelling, and punctuation and ability to communicate orally and in writing. Bilingual in Spanish and English preferred.
- Ability to use standard office equipment.
- Ability to use standard work processing and related computer software packages. Working knowledge of Excel and QuickBooks preferred.
- Proficient typing skills.
- Ability to perform basic mathematical functions.
- Ability to identify and solve standard problems and refer more complex problems to appropriate staff.
- Ability to respond to routine inquiries and explain standard policies and procedures to others.
- Must be willing to work in a team environment.
- Must be able to multitask efficiently.
- Must possess a valid driver’s license (held for at least 5 years), a clean driving record, and pass the Motor Vehicle Check.
- Must be able to lift 25 pounds.
- Must have reliable transportation.