Accounts Receivable Clerk I (Bursar/ PT)

General Information & Responsibilities

The Accounts Receivable Clerk I is responsible for assistance with Bursar Office daily functions, to include; cash receipting, data entry, student account analysis, counter and phone assistance and other related activities in the Bursar's Office/Accounts Receivable department(s).
 

Description of Duties

DESCRIPTION OF ESSENTIAL DUTIES:
 

1. Provides front-line customer service in-person and via phone.
2. Performs cash receipting functions.
3. Balances cashier session at end of shift.
4. Analyzes student accounts and authorizes late fees and holds.
5. Investigates student account complaints.
6. Assists with student ID/refund card duties.
7. Maintains confidentiality and security of student records and information at all times.
8. Applies miscellaneous charges to student account, as needed.

 
DESCRIPTION OF OTHER DUTIES:
 

1. Assists with the student refund process.  
2. Assists in the preparation of bulk mailings.
3. Assists with periodic special projects.
4. Performs other job-related duties as assigned.

 
OVERALL ACCOUNTABILITIES:
 

1. Demonstrates BHC core values.
2. Accuracy and efficiency of work.
3. Providing quality customer service.
4. Working as a team player.

 
PRINCIPAL WORKING RELATIONSHIPS:
 

1. Works directly with the Bursar Office Manager.
2. Works directly with staff in the Bursar's office, student services, Financial Aid, and bookstore.
3. Works cooperatively with staff and faculty college-wide.
4. Works cooperatively with student and the general public.

 

Education & Experience

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.)
 

1. High school diploma or recognized equivalent required.
2. Two years work experience in accounting or accounts receivable/collection office situation preferred.
3. Computer experience including an accounting system and spreadsheets required.
4. Demonstrated ability to work with confidential matters and records.
5. Excellent customer service skills required.
6. Ability and desire to work with students and the public in general.
7. Demonstrated ability to organize workload and follow through on assignments with minimal supervision.

The above statements reflect the general details necessary to describe the principle functions of the described job; it is not an all-encompassing statement of all the work requirements that may be necessary to perform the job.